Brief enrichment slowdown — no customer impact

medium Monitoring

Our infrastructure enrichment service (Cartographer) experienced longer-than-normal run times on May 12, 2026, briefly dropping the Agents category status to Degraded. No customer-facing data was lost or delayed beyond a few hours. Mitigation is live and the queue is draining.

Started: Tue, 12 May 2026 19:16:45 GMT

Updates

Tue, 12 May 2026 21:16:45 GMT Monitoring

Mitigation deployed. Background enrichment is catching up; Agents category will return to Operational within the next few status windows.